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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. We have premium shipping such as DHL, FEDx, etc that also provide express and faster shipping of our products worldwide, if you decide to go for premium shipping, that is express and faster, the options are shown at checkout page but depending on your location.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great, thanks
Came a week earlier, in appearance the same as in the photo, with the size guessed: for the forty-second which ours was subscribed by the Forty-second who was in the store. The shoes are fabric, I think there will be no problem with ventilation in the summer, satisfied!
Good shoes, wear very light, air permeability is also very high, the most important thing is the appearance level is high, and the price is really very cost-effective.
Good shoes oh, wear very good, the foot is also good, cost-effective, like oh!
Good shoes oh, wear very comfortable, the foundation is also very soft, the upper foot is suitable, fine workmanship, details are handled in place!
I have been wearing it for a morning, and I can still wear it in the indoor office. I feel that if I go outdoors or take a walk, I should buy a better pair.
Good price, try it on, quite good, nice and comfortable and affordable, not grinding feet, good!
I got the shoes. Love them! And it's comfortable and light on your feet, great!
good value
I still feel that wearing cloth shoes is the most comfortable, especially in summer, with this cloth shoes, the feet will not sweat so much, good
How to match can be, the size can be according to the usual wear, the size standard, the look is very good-looking, the logistics is very fast, the customer service attitude is also very good, overall really satisfied
Genuine, high appearance level, high quality, a penny a cent goods, material appearance and quality at a glance is very classy, very like
I tried it on after I received it. It was comfortable, the size was right, and the shoes were light
As expected. Not the very best quality but worth the price.