Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. We have premium shipping such as DHL, FEDx, etc that also provide express and faster shipping of our products worldwide, if you decide to go for premium shipping, that is express and faster, the options are shown at checkout page but depending on your location.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates for Free Shipping:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of DaVinci (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shop.franomcapital.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
great buy 😀
best item I receive in Ali express !!! sound very good I love it ...
Pratkata is caught in time. Satisfied with the sale. We will wear it and work with the sale. Success and until soon ....
Sounds great!! Suitable and discreet size
Sound box in accordance with the announcement! Delivers what is proposed! The sound is spectacular especially because of its small size! The dark blue color is very beautiful!
The product is authentic and has perfect finishing, made with quality materials. The speaker is small in size but slightly heavy. I paid 520 LKR in tax because this is an authentic product, and you need to pay tax at the post office. They send you a letter to collect and pay the tax. I received it within 2 weeks.
item received in good shape 👌 and packaged very well i thank ANKER for their professionallity and for them making the best products 😀 😊 👍
The speaker is just super, yak to such a tsyna, won for 934 UAH, the sound is Duye yakysny, especially the bass of yaskrave turns, the city of Duge Guczno, the ros'm of charging UCB-C,, A set of products for charging good, in the hands of the column to be like an expensive segment, Monolith, vaulken, compact. Selling, having sealed the Duge of yakisno, she went to tsyloya.
Great box according to ad I recommend it to everyone
Everything perfectly cosy great product aluzi price I recommend pure sound immortality Thanks seller and to express .................................
Received in good condition. Package was packed securely. The color is exactly the one I ordered. Sound quality is ok. Recommended.
Duzhe tsikava yakysenya pakuvannya, garny viglyad, Garna akisty, Garnet sound for such a class
the build quality is amazing. box intact and protected from possible impacts. the sound quality can be compared with jbl. in future i buy more anker products
Super compact speaker for all parameters in this price category. excellent balanced sound, powerful battery, knocked down case, compact size, updated version. with a powerful phone gives good bass.
Delivery on 11 days, packed more than good, the speaker is cool, rubberized, important, not a brand, it's like to write about the Chorn, sound kind, I won't say, if you have a phone, you can create tracks-for your rozmir you can see everything, if you can, it's okay, it's okay and it's okay, it's okay and it's charged and it's nice. Viddav for 20 dollars.
nice speaker its my 2nd purchase. the sound is good and bassy for the price. i hope they make sale on the other speaker.
It is a pity that it does not support linkage with the soundcorea application as the rest is all waterproof, good battery good sound small size and very convenient any query WhatsApp + 1
100%recmond quality super sound and bass fast delivery anker original brand charging cable is super quality super customer
The product description says that there is a USB port, but there is no one! Only Bluetooth connection, AUX connector and Type-C charging connector
Came pretty quickly, in 11 days. I wanted a soundcore 2, because there is an AUX and more compact size than the soundcore 3. Who doubts about the power, there is enough soundcore 2 for an apartment. You will most likely not listen to it on the volume 100% because it is very loud, I listen to about 70-80%. The stereo feels, the bass is good, the Bluetooth menu shows the remaining battery charge. By weight, it is felt somewhere in the 300-400 grams. I received an updated version of soundcore 2 with Type-C and a newer version of Bluetooth. Cool that the manufacturer began to use a more modern type-C connector. It is a pity that there is no clear information in the product description which version will be sent, this is a kind of lottery, as I understand it may come with the old microUSB, and this is somehow not cool at the end of 2024. Compared with MIFA wildrod, of course MIFA has more volume, deeper and more powerful bass, but the price is about 2 times higher.
Very good sound and I am waiting for the other to arrive for sound make tws and have stereo sound
Soundcore is a topper. Chic sound without presets and other tweaks. A small, light, neat, clearly ruffled speaker. Moderately loud, no overload, but enough. The sound is clear. The original application does not find, but in the sound settings you can indulge in an equalizer a little. All frequencies are flat. I don't want to check the minimum moisture protection, but I'm sure it will survive the average rain. The duration of work and charging has not yet been tested. I drag myself from the sound while I write all this. We take jibiel, the notorious Harman, with the same Cardon, and throw it into the trash heap. Anchor-One Lov.
Sound matched. The speaker is stout, basovit, frequency is higher than hearing. A reserve of tension and vystachay for a large kimnat. Overload No. PID hour zbilshennya guznostya, to talk and bass, and not yak in Xiaomi outdoor 30W, you can lose your 50% and not get lost. The speaker is actually small, more stereo. Leap column. There is no viviva, soundcore 2 Tse one sum plus.
Packed good, in a bag. Delivered by the security service, 3.5 by the tizhni. For the Whiglyad of the Whiglyad of the Whiglyad of the Ikrosna, the Azhka, the soft touch of the Prittya
The box arrived a bit battered, but the horn is completely fine, and although it is smaller than I expected, it has excellent volume and is very beautiful to look at Pd: do not have to grab it on the side as seen in the picture: c pipipipi